jetk7's Privacy Policy

Introduction and Scope

jetk7 ("we", "us", or "the platform") provides a trusted online gaming service for users in Bangladesh. This privacy policy explains what information we collect when you visit our website, create an account, or use our services, why we collect it, and how we keep it secure.

By using our services, you are considered to have accepted the terms of this privacy policy. We recommend that you read this policy in full. If you have any questions, please contact our support team.

Information We Collect

jetk7 collects the following types of information in order to operate its services properly and provide users with the best possible experience:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Email address and mobile number
• National ID card or passport details (where required for KYC verification)
• Username and password chosen by the user

2.2 Financial and Transaction Information

• Details of transactions carried out via bKash, Nagad, Rocket, or bank transfer
• Deposit and withdrawal amounts and dates
• Mobile banking number or bank account details (for payment processing)

2.3 Technical and Device Information

• IP address and device identification information
• Browser type, operating system, and device type
• Cookie and session data (to ensure a smooth user experience)
• Logs of page visits, clicks, and navigation patterns

2.4 Gaming Activity Information

• Betting history and win/loss records
• Details of bonus usage and participation in promotional activities
• Total session duration and monitoring of gaming habits

Purpose of Data Collection

jetk7 uses your information only for legitimate and necessary purposes. We process your information for the following reasons:

1. Account management and verification: Confirming your identity, completing age verification (21+), and keeping your account secure.
2. Service delivery: Ensuring a smooth experience across gaming services, sports betting, live casino, and slot games.
3. Financial transaction processing: Safely completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
4. Fraud prevention and security: Detecting suspicious activity, preventing the creation of multiple accounts, and maintaining system security.
5. Responsible gaming: Monitoring the risk of gaming addiction and providing support where needed.
6. Customer service improvement: Properly resolving your complaints and questions and raising the standard of our services.
7. Bonuses and promotions: Correctly delivering welcome bonuses, cashback offers, and VIP program benefits.
8. Legal compliance: Retaining and providing information as required by applicable laws and regulations.

Cookies and Tracking Technology

The jetk7 website uses cookies and similar technologies. A cookie is a small data file stored in your browser that helps make our website more functional and user-friendly.

4.1 Types of Cookies We Use

• Essential cookies: Strictly necessary for the basic functionality of the website. Without these, the service will not work properly.
• Functional cookies: Used to remember your preferences and settings, such as language preference.
• Analytical cookies: Used to understand how users interact with the website, which helps us improve the quality of our services.
• Security cookies: Used to detect and prevent fraudulent activity.

You can disable cookies through your browser settings. However, doing so may limit some features of the service.

Sharing Information with Third Parties

jetk7 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), game software providers, and technology infrastructure providers may receive the information they need to carry out their specific functions. These partners are contractually bound to uphold jetk7's privacy standards.

5.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from a government authority, or as required by applicable law. In such cases, we will only provide the minimum information legally required.

5.3 Fraud Prevention

To prevent financial fraud or fraudulent activity, information may be shared on a limited basis with other platforms or security organisations.

Data Security Measures

jetk7 treats the security of your information as its highest priority. We use industry-standard technology and practices to keep your data safe:

• SSL encryption: All data transfers on our website are secured through SSL/TLS encryption. The "https://" prefix and the padlock icon in your browser confirm this.
• Encrypted storage: Sensitive information such as passwords and financial details is stored in encrypted databases.
• Access controls: Only authorised staff can access the information they need, and all such access is logged and monitored.
• Regular security reviews: Our systems are regularly audited and tested for security.
• Two-factor authentication: Two-step verification is available for additional account protection.

We must note, however, that no method of storing or transmitting information over the internet can guarantee complete security. We provide the best protection we can, but absolute security cannot be promised.

Data Retention Period

jetk7 retains your information only for as long as necessary. The retention period is determined based on the following factors:

7.1 Active Accounts

While your account is active, we retain all of your information. This data is necessary for delivering and improving our services.

7.2 After Account Closure

Even after an account is closed, financial transaction records may be retained for a set period for legal, regulatory, or dispute resolution purposes.

7.3 Technical Logs

Technical data such as IP logs and session data is generally retained for a short period and deleted after security review.

Your Rights

As a jetk7 user, you have certain important rights regarding your own information:

8.1 Right to Access

You can request at any time to find out what information we hold about you. We will provide this information as quickly as possible.

8.2 Right to Rectification

If any of the information we hold about you is incorrect, you can request that it be corrected. Some information can be updated directly from your account settings; for other information, please contact the support team.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or dispute resolution requirements.

8.4 Right to Object to Processing

You can object to marketing communications or certain types of data processing. We will evaluate your request reasonably.

Protection of Minors

jetk7's services are for individuals aged 21 and over only. We do not knowingly collect personal information from anyone under that age.

Age is verified at the time of registration. If we become aware that a person under 21 has created an account, that account and all associated information will be deleted immediately.

If you believe a minor is using a jetk7 account, please notify us immediately.

Policy Changes and Updates

jetk7 may update this privacy policy from time to time. Revisions may be necessary due to service improvements, the addition of new features, or changes in the law.

For significant changes, we will notify users by email or through a clear notice on the website. Continuing to use the service after any changes are made will be considered acceptance of the updated policy.

The latest version of the policy will always be available on this page. Please note the "Last Updated" date shown at the top of the page.

International Data Transfers

jetk7's servers and technology infrastructure may be located in various countries. Where your information is transferred outside Bangladesh, we ensure that it receives the standard of protection described in this privacy policy.

Appropriate contracts and protective measures are maintained for the countries or services to which data is transferred.